PHONE:  913-381-3131  |  9232 Metcalf Avenue, Overland Park, KS

Petworks COVID-19 Safety Protocol Measures

In response to the COVID-19 Pandemic Petworks Veterinary Hospital is taking thoughtful measures to ensure the health and safety of you, your family members and your pets.

To discourage the spread of COVID-19 we have established clinic safety protocols that we would like to share with you.

When coming to our Overland Park clinic for your pets appointment we ask that you remain in your car and call us at 913-381-3131, to let us know you have arrived.

Our Veterinary Staff will come out to your vehicle to greet you, discuss any issues or concerns you have about your pet and go over routine paperwork. After that we will take your pet inside the clinic for their appointment.

Our entire staff is practicing the CDC’s recommendations for wearing masks, gloves and social distancing. We ask that our clients, when possible, also wear masks when dropping off and picking up their pets. It is also helpful for dogs to be on a leash and for cats to be in a carrier for easier transfer from your car to the clinic. However, if you don’t have a leash or carrier do not worry, we can provide those items.

During your pets appointment you are welcome to wait in your car, run an errand or come back to pick-up your pet at a later designated time. If any health concerns need to be discussed during your pet’s appointment the vet will call you to provide you with detailed information so that you can make informed decisions about treatment options.

When your pet has completed their appointment, we will call you. If you are already waiting outside we will bring your invoice for services out to you, take your payment and return with your receipt and your furry family member. If you are not present when your pet’s appointment is complete, simply give us a call once you arrive.

We appreciate your understanding during this unprecedented time. Petworks’ priority is always the health and well-being of its clients, patients and staff!

other covid-19 facts you need to know

Infectious disease experts and multiple international and domestic human and animal health organizations agree there is no evidence at this point to indicate that pets become ill with COVID-19 or that they spread it to other animals, including people.

If you are not ill with COVID-19, you can interact with your pet as you normally would, including walking, feeding, and playing. You should continue to practice good hygiene during those interactions (e.g., wash hands before and after interacting with your pet; ensure your pet is kept well-groomed; regularly clean your pet’s food and water bowls, bedding material, and toys).

Although there have not been reports of pets becoming sick with COVID-19, out of an abundance of caution, it is recommended that those ill with COVID-19 limit contact with animals until more information is known about the virus. If you are ill with COVID-19, be sure to tell your physician and public health official that you have a pet or other animal in your home. Have another member of your household take care of walking, feeding, and playing with your pet. If you have a service animal or you must care for your pet, then wear a facemask; don’t share food, kiss, or hug them; and wash your hands before and after any contact with your pet or service animal. You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people or pets in your home. Additional guidance on managing pets in homes where people are sick with COVID-19 is available from the CDC.

For responsible pet owners, preparing in advance is key. Make sure you have an emergency kit prepared, with at least two weeks’ worth of your pet’s food and any needed medications. Usually we think about emergency kits like this in terms of what might be needed for an evacuation, but it’s also good to have one prepared in the case of quarantine or self-isolation when you cannot leave your home.


virtual vet visits from the comfort of your own home

Did you know Petworks also offers Virtual Vet Visits? If you need to consult with a Petworks Veterinarian, but don’t feel it’s necessary to bring your pet into the clinic, then a Virtual Vet Visit, from the comfort of your own home, may be a great option.

To learn more click here. Virtual visits are convenient and affordable, and if you end up needing to bring your pet into the clinic after consulting with the vet, your virtual visit fee will be applied to your pet’s in-clinic visit.

We look forward to seeing you at your pet’s next appointment, until then stay healthy!

If you have any questions regarding your pet during the COVID-19 pandemic, feel free to call us at 913-381-3131 or email at This email address is being protected from spambots. You need JavaScript enabled to view it..